Job Openings

Job Openings

JOB TITLE: Human Resources Manager

Location: Hybrid – McLean, VA

Salary: $75,000 – $85,000 annually

About Muslim Aid USA 

Inspired by 31 years of service in 29 countries across the Muslim Aid Family, Muslim Aid USA (MAUSA) was founded by a collective of seasoned American nonprofit professionals who envisioned a humanitarian organization rooted in mercy, dignity, trust, and service. MAUSA serves people of all backgrounds through faith-inspired, impact-driven programming. We are in a pivotal period of organizational strengthening and are seeking a mission-aligned HR professional to build internal systems that reflect our values and support our growing team. 

Position Summary 

We are seeking a strategic and hands-on HR Manager to lead the full development of Muslim Aid USA’s human resources function. This role will focus on building out all core HR systems and policies while shaping a positive and purpose-driven team culture. 

The ideal candidate will bring strong HR expertise and a deep appreciation for cross-cultural communication, cultural sensitivity, and the dynamics of working in a faith-inspired, values-centric nonprofit. This is a builder role for someone ready to lay lasting foundations for HR operations, compliance, and staff development in a mission-driven environment. 

Key Responsibilities

  1. Systems & Compliance Infrastructure
  • Conduct a comprehensive HR audit of current policies, documentation, and practices
  • Draft a full HR Policies and Procedures Manual and updated Employee Handbook
  • Ensure compliance with U.S. labor laws, recordkeeping, and nonprofit HR regulations
  • Manage existing digital system for leave tracking, onboarding, and file management, payroll, benefits, etc.
  • Establish baseline HR metrics (e.g., turnover, time-to-hire, diversity of applicant pools)
  1. Talent Management & Performance Systems
  • Develop and institutionalize a comprehensive performance management framework
  • Includes goal setting, check-ins, probation reviews, and annual evaluations
  •  Standardize and document all job descriptions, position levels, and job titles
  • Conduct a compensation review and propose salary bands with internal equity and external competitiveness
  • Support the development of a succession planning model and risk mitigation plan for key roles
  1. Recruitment, Onboarding & Retention
  • Launch a values-aligned recruitment and hiring process, including structured interview protocols
  • Build a streamlined and welcoming onboarding experience with clarity on expectations and resources
  • Recommend strategies for retaining top talent, including clarity on growth pathways and staff support structures
  • Support managers in understanding and applying equitable and consistent hiring and onboarding practices
  1. Culture, Wellbeing & Team Development
  • Design and roll out an employee wellbeing program, including wellness initiatives and support accommodations
  • Facilitate periodic team-building sessions and create a shared understanding of MAUSA’s workplace culture
  • Develop a light-touch but meaningful employee appreciation and recognition system
  •  Create a manager’s HR guidebook to support team leads in supervising, evaluating, and engaging their teams effectively
  1. Learning & Development
  • Develop a Learning & Development strategy tied to organizational needs and employee aspirations
  • Identify external or internal training opportunities aligned with priority skill areas
  •  Recommend a structure for departmental training budgets and simple professional development planning
  • Introduce feedback tools (e.g., 360° reviews or self-reflections) to support growth conversations
  1. Leadership Engagement & Institutionalization
  • Propose and deliver a monthly HR Dashboard with key trends and organizational health indicators
  • Participate in leadership planning discussions to ensure HR aligns with strategic priorities
  •  Provide coaching or strategic guidance to the CEO, COO, and department leads on HR best practices
  • Help institutionalize documentation, reduce key-person risk, and prepare MAUSA for scale

Required Qualifications

Education

  • Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field
  • Master’s degree preferred (in HR Management, Public Administration, or Organizational Psychology)

Certifications

  • SHRM-CP or PHR certification required
  • SHRM-SCP or SPHR preferred
  • Bonus: training in mediation, workplace communication, or nonprofit HR

Experience

  • 5–7 years of progressive HR experience, with at least 3 years in a lead or manager-level HR role
  • Proven ability to build HR systems from the ground up in small to mid-sized organizations
  •  Familiarity with nonprofit environments, particularly those with a strong mission or values-based culture
  • Strong record of working in culturally diverse teams or cross-cultural environments

Skills

  • Clear understanding of U.S. employment law, HR compliance, and best practices
  •  Strong interpersonal and written communication skills
  • Ability to build trust across teams and lead change with empathy and integrity
  •  Tech-savvy with experience in HRIS platforms or lightweight digital tools
  • Proficient in or willing to learn and apply AI tools and platforms (e.g., ChatGPT, Claude, automated workflows, HR tech) to increase productivity
  • High emotional intelligence, maturity, and cultural adaptability

Culture & Values Alignment

  • Alignment with MAUSA’s values of compassion, justice, accountability, transparency, and respect.
  •  Comfort working in a faith-informed environment that centers ethical conduct and collective responsibility
  • Appreciation for the role of culture, spirituality, and purpose in shaping organizational life
  •  Humility, adaptability, and a commitment to building systems that serve people, not just processes

Reporting & Compensation

  • Reports to the Chief Operating Officer (COO)
  • Full-time salary position, commensurate with experience and agreed deliverables.
  •  Full benefits package available after 2-month waiting period

How to Apply

To apply, please submit your:

  • Resume
  • Cover letter expressing your alignment with MAUSA’s values and your experience building HR systems.
  • Apply online by July 15, 2025

JOB TITLE: Digital Marketing Manager
STATUS: Full-time
LOCATION: McLean, VA
DEPARTMENT: Fund Development

Inspired by 31 years of service in 29 countries across the Muslim Aid Family; Muslim Aid USA was founded by a collective of established American non-profit professionals who have envisioned a charity that would promote diversity, equity, inclusion, and transparency at every level of its operation. In that spirit, Muslim Aid USA provides donors from any background or giving capacity the opportunity to help people in need directly with their donations.

Summary: Joining our team as a digital marketing manager offers an exciting opportunity to contribute to the mission of Muslim Aid USA and make a positive impact through technology. We welcome individuals who are passionate about leveraging IT solutions to support our cause and drive meaningful change.

Job Description: This position reports directly to the CEO of Muslim Aid USA. The position of the digital marketing manager will manage and oversee all digital & in person fundraising initiatives (excluding masjid fundraising appeals). These include but are not limited to the entire digital ad team, graphic designing, website development and the content writer. The digital marketing manager will meet with the digital ad team frequently to ensure the ads are effective.

Responsibilities:

  • Plan and execute all digital marketing campaigns, including SEO/SEM, email, social
    media, and display advertising
  • Measure and report on the performance of all digital marketing campaigns, assessing
    against goals (ROI and KPIs)
  • Utilize strong analytical ability to evaluate end-to-end customer experience across
    multiple channels and customer touchpoints
  • Identify trends and insights, and optimize spend and performance based on the insights
  • Brainstorm new and creative growth strategies
  • Plan, execute, and measure experiments and conversion tests.
  • Collaborate with internal teams to create landing pages and optimize user experience
  • Work with and manage a team of writers, marketers, and other stakeholders to maintain
    the company’s digital presence
  • Design, build, and maintain the company’s social media presence
  • Create and manage content for social media, emails, and other forms of digital communication
  • Maintain consistent brand messaging across all digital channels.
  • Develop and monitor campaign budgets
  • Stay up to date on the latest social media trends and implement them in marketing campaigns
  • Evaluate emerging technologies and provide thought leadership and perspective for adoption where appropriate

Qualifications: 

  • A bachelor’s degree from an accredited college or university
  • 2+ years’ experience in fundraising and development with a proven ability to develop strategy and implementation plans to secure funding
  • 2+ years’ digital marketing knowledge & experience

It is preferred for the employee to be in the McLean, VA office Monday through Friday 9 AM – 5 PM. During busy seasons, employees may be asked to perform overtime work and work during weekends, i.e. Ramadan, Qurbani, Winter campaigns.

JOB TITLE: Salesforce Administrator
STATUS: Full-time
LOCATION: McLean, VA
DEPARTMENT: Operations

Inspired by 31 years of service in 29 countries across the Muslim Aid Family; Muslim Aid USA was founded by a collective of established American non-profit professionals who have envisioned a charity that would promote diversity, equity, inclusion, and transparency at every level of its operation. In that spirit, Muslim Aid USA provides donors from any background or giving capacity the opportunity to help people in need directly with their donations.

Summary: Muslim Aid USA seeks an experienced, talented individual to join our team. We seek a detail-oriented, energetic individual with a commitment to our mission of serving humanity. This Salesforce administrator will assist in all aspects of the association’s work, and the ideal candidate will be a proactive, donor focused, team player with strong communication and interpersonal skills.

Job Description: The Salesforce Administrator at Muslim Aid USA will play a crucial role in ensuring the smooth operation of the organization’s technology infrastructure. This role will primarily focus on supporting our Salesforce environment, ensuring smooth day-to-day operations, and assisting in the implementation of new Salesforce features and functionality.

Responsibilities:

  • Assist in the administration and maintenance of Salesforce instances, including user management, profiles, roles, permissions, workflows, and groups.
  • Handle basic Salesforce configuration tasks such as creating fields, page layouts, and custom objects.
  • Support data integrity by performing regular data quality audits and cleanup activities.
  • Provide user support, troubleshoot issues, and collaborate with stakeholders to define and implement solutions.
  • Assist in the testing, documentation, and deployment of Salesforce updates, enhancements, and new applications.
  • Create and maintain reports and dashboards to provide visibility into key business metrics.
  • Stay current with Salesforce releases, features, and best practices and make recommendations for process improvements.
  • Assist in training users on Salesforce functionality and best practices.
  • Other duties as assigned

Qualifications: 

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field preferred.
  • Salesforce Administrator certification (ADM 201) is a plus.
  • 1-2 years of experience in Salesforce administration or a similar role.
  • Strong understanding of Salesforce.com best practices and functionality.
  • Experience with Salesforce Lightning Experience is preferred.
  • Excellent communication skills with the ability to effectively interact with stakeholders at all levels.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Flexibility and willingness to learn new technologies as needed.

Joining our team as a salesforce admin offers an exciting opportunity to contribute to the mission of Muslim Aid USA and make a positive impact through technology. We welcome individuals who are passionate about leveraging IT solutions to support our cause and drive meaningful change.

This position is required to be in the McLean, VA office Monday through Friday 9 AM – 5 PM. During busy seasons, employees may be asked to perform overtime work and work during weekends, i.e. Ramadan, Qurbani, Winter campaigns.

Job Title: Chief Operating Officer (COO)
Organization: Muslim Aid USA
Location: McLean, VA
Reports to: Chief Executive Officer

The Chief Operating Officer (COO) will play a key role in overseeing the operational aspects of Muslim Aid USA. Inspired by 31 years of service in 29 countries across the Muslim Aid Family; Muslim Aid  USA was founded by a collective of established American non-profit professionals who have envisioned a  charity that would promote diversity, equity, inclusion, and transparency at every level of its operation.  In that spirit, Muslim Aid USA provides donors from any background or giving capacity the opportunityto help people in need directly with their donations.

Job Description: 

Objectives of this role:  

  •  Report to CEO in setting and driving organizational vision, operations strategy, and hiring levels.
  • Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning.
  • Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met.
  • Ensure effective recruiting, onboarding, professional development, performance management, and retention.
  • Ensure compliance with national and local business regulations and take appropriate action when necessary.

Responsibilities:  

  • Strategic Leadership: Collaborate with the CEO and Board of Directors to develop and implement strategic plans aligned with the organization’s mission and vision.
  • Operational Oversight: Provide leadership and direction to ensure effective and efficient operations across all departments, including finance, programs, human resources, and administration.
  • Financial Management: Oversee budgeting, financial planning, and reporting processes. Ensure compliance with financial regulations and accountability standards.
  • Program Development and Evaluation: Work closely with program managers to develop, implement, and evaluate programs that align with the organization’s mission and meet the needs of the community.
  • Human Resources Management: Lead and support the HR function, including recruitment, training, performance management, and employee relations.
  • Organizational Development: Drive organizational growth and development initiatives, including capacity building, partnerships, and collaborations.
  • Risk Management and Compliance: Identify and mitigate operational risks. Ensure compliance with legal, regulatory, and ethical standards.
  • Board and Stakeholder Relations: Foster strong relationships with the Board of Directors, donors, partners, and stakeholders.
  • Promote Organizational Values: Uphold the values and principles of the organization, rooted in Islamic ethics and principles.

Qualifications:  

  • Bachelor’s degree in business administration, nonprofit management, or a related field (Master’s degree preferred).
  • Proven experience (5+ years) in a senior management role within a nonprofit organization.
  • Strong leadership and strategic planning skills.
  • Excellent financial management and budgeting skills.
  • Knowledge of nonprofit governance, compliance, and risk management.
  • Understanding of Islamic values and principles, and a commitment to the mission of the organization.
  • Excellent communication, interpersonal, and team-building skills.
  • Ability to work effectively with diverse stakeholders, including volunteers, staff, donors, and community members.
  • Proficiency in relevant software and technology for nonprofit management.

Compensation:  

Compensation will be commensurate with qualifications and experience.

Title: Accountant (Entry-Level)
Status: Full-time
Location: McLean, VA
Department: Finance
Salary: $60,000 – $70,000 annually

About Muslim Aid USA

Muslim Aid USA (MAUSA) is a faith-based American international charity that supports individuals and communities affected by natural disasters, conflict, and systemic poverty. We work to alleviate suffering caused by hunger, disease, illiteracy, discrimination, homelessness, debt, unemployment, and injustice—regardless of faith or background. Our mission is rooted in compassion, justice, and service to humanity.

Position Summary

The Accountant plays a critical role in maintaining the financial health and integrity of MAUSA. This entry-level position supports day-to-day accounting operations, ensures accurate financial data entry and reporting, assists with audits and budgeting, and contributes to financial compliance efforts. The Accountant works closely with the Senior Accountant and cross-functional staff to ensure our financial systems are efficient, transparent, and aligned with organizational policies, donor requirements, and regulatory standards.

This role is ideal for someone seeking to build a meaningful career in nonprofit finance, with opportunities for growth, learning, and impact.

Key Responsibilities

  • Accurately and promptly enter all donations into Salesforce and QuickBooks Online
  • Review daily income transactions and report any variances
  • Prepare monthly revenue summaries, ensuring consistency and accuracy across data sources
  • Monitor and review monthly accounts/pledges receivable aging summary
  • Reconcile daily bank transactions with merchant service provider payout reports
  • Perform monthly reconciliation of assigned balance sheet accounts
  • Assist the Senior Accountant in following up on outstanding pledge donations related to fundraising events
  • Prepare and review journal entries with proper coding and supporting documentation
  • Support appropriate allocation of administrative and fundraising expenses across funding sources
  • Assist in preparation of financial reports and materials for annual audits
  • Maintain confidentiality and uphold internal controls and accounting best practices

Required Qualifications

Education

  • Bachelor’s degree in Accounting, Finance, or related field

Experience

  • Up to 5 years of accounting experience; nonprofit experience strongly preferred
  • Proficiency in QuickBooks Online and Salesforce data entry
  • Solid understanding of GAAP and nonprofit accounting principles
  • Experience reconciling complex financial transactions and preparing journal entries
  • High attention to detail and accuracy; ability to work independently and meet deadlines

Culture & Values Alignment

  • Deep alignment with MAUSA’s values of compassion, justice, accountability, transparency, and respect
  • Comfort working in a faith-informed organizational culture grounded in ethics and social responsibility
  • Appreciation for the role of culture, spirituality, and purpose in shaping organizational life
  • Humility, adaptability, and a commitment to building people-centered systems

Reporting & Compensation

  • Reports to: Senior Accountant
  • Employment Type: Full-time, salaried
  • Compensation: $60,000 – $70,000, commensurate with experience and qualifications
  • Benefits: Full benefits package available after a 2-month waiting period, including employer-paid health insurance, paid time off/sick leave, and retirement contributions to shari’ah-compliant 401K through Saturna Capital

How to Apply

To apply, please submit the following by July 31, 2025:

  • Your resume
  • A cover letter expressing your alignment with MAUSA’s values and your experience with financial systems

JOB TITLE: Fundraising Director
STATUS: Full-time
LOCATION: Hybrid – McLean, VA or Remote
DEPARTMENT: Fund Development
Salary: $85,000 – $95,000 annually

About Muslim Aid USA

Muslim Aid USA (MAUSA) is a faith-based American international charity that provides vital support to communities affected by natural disasters, conflict, and chronic poverty. MAUSA also addresses hunger, disease, illiteracy, discrimination, debt, and lack of skills or opportunity. Rooted in the Islamic values of compassion, justice, and human dignity, MAUSA serves all people regardless of faith.

Position Summary

Reporting to the CEO, the Fundraising Director is a key member of the senior leadership team and plays a pivotal role in shaping and executing the organization’s national fundraising strategy. This role leads a remote team, drives community-based engagement, cultivates high-net-worth donors, and oversees multi-channel fundraising efforts—spanning events, community campaigns, corporate giving, and volunteer networks.

We are seeking a visionary yet hands-on leader who can inspire generosity, mobilize faith-driven communities, and grow a donor base through grassroots outreach and strategic campaigns. The ideal candidate will have a proven ability to build donor pipelines, manage fundraising teams, and represent the organization in both professional and Islamic public speaking settings.

Key Responsibilities

Strategy & Leadership

  • Develop and lead multi-channel fundraising strategies that integrate digital appeals, community engagement, peer-to-peer giving, masjid outreach, direct mail, institutional giving, and in-person events.
  • Meet annual fundraising targets (2025 goal: $12 million+) while aligning campaigns with MAUSA’s strategic plan and values.
  • Collaborate closely with department leads (Programs, Marketing, Operations, Finance, Donor Care) to build unified campaigns and fundraising infrastructure.

Donor Engagement

  • Cultivate and steward high-net-worth donors and long-term supporters through tailored communications, relationship management, and strategic asks.
  • Represent MAUSA with professionalism and authenticity in public events, Islamic gatherings, conventions, and donor meetings.

Events & Community Campaigns

  • Oversee national grassroots fundraising activities including Ramadan campaigns, Quran nights, masjid khutbahs, Iftar & Taraweeh appeals, and seasonal appeals like Qurbani and Winter relief.
  • Lead MAUSA’s fundraising presence at conferences and conventions, ensuring visibility, impact, and donor acquisition.
  • Mobilize and support local volunteers and ambassadors to amplify community-based outreach.

Team Management

  • Manage, mentor, and support a remote team of fundraisers. Foster a high-performance, communicative culture using tools like Slack.
  • Provide regular coaching and development to help the team meet regional and national fundraising goals.

Grants & Institutional Giving

  • Lead or support the development of grant proposals and funding applications, in collaboration with Programs and Finance teams.

Reporting & Tools

  • Track and analyze donor data, team progress, and campaign performance using Salesforce.
  • Prepare fundraising reports and updates for executive leadership and board-level visibility.

Ethics & Compliance

  • Ensure all fundraising activities comply with applicable laws, nonprofit standards, donor intent, and Zakat guidelines.

Qualifications

Education

  • Bachelor’s degree in Communications, Fundraising, Nonprofit Management, Islamic Studies, or related field (Master’s preferred)

Experience

  • Minimum 5-7 years in a senior fundraising or development role with:
    • Proven success in multi-channel fundraising campaigns (digital, events, peer-to-peer, masjid outreach, institutional giving)
    • Experience cultivating and soliciting high-net-worth donors
    • Track record in grassroots community-based fundraising
    • Leading public fundraising efforts at events, conferences, or religious spaces
    • Managing remote teams and developing high-performing fundraisers
    • Building and activating volunteer networks for campaign support
  • Familiarity with faith-based or Islamic nonprofit contexts is strongly preferred

Skills

  • Exceptional public speaker, with the ability to deliver Islamic lectures, khutbahs, and motivational appeals
  • Excellent written and verbal communication
  • Strong leadership, coaching, and team-building skills
  • Strategic thinker with the ability to execute under deadlines
  • Proficient in donor CRM systems (e.g., Salesforce), Google Workspace, and Slack
  • Strong organizational and event management skills
  • Ability to travel up to 60% nationally, sometimes on short notice
  • Willingness to work flexible hours during peak campaign periods (Ramadan, Qurbani, Winter)

Culture & Values Alignment

  • Deep alignment with MAUSA’s values: compassion, justice, accountability, transparency, and respect
  • Comfortable in a faith-informed, mission-driven environment
  • Appreciates the spiritual and ethical dimensions of fundraising and community service
  • Humility, adaptability, and a focus on building systems that serve people, not just processes

What We Offer

  • Competitive salary ($85,000 – $95,000 based on experience)
  • Full benefits package including health, dental, vision, PTO, and holidays (after 2-month waiting period)
  • Purpose-driven work environment with a collaborative and passionate team
  • National platform to lead innovative campaigns and build lasting impact
  • Opportunities for professional development, leadership exposure, and faith-centered service
  • The position may be either hybrid, with McLean, VA as the base, or remote, anywhere in the US.

How to Apply

Submit your application by July 31, 2025, including:

  • Your resume
  • A cover letter describing your alignment with MAUSA’s mission and your fundraising experience

We appreciate your interest in a career with MAUSA. Currently, there are no open positions available.
However, we encourage you to stay connected for future opportunities.